On cloud nine with our Corporate Social Responsibility Award

After what’s been a challenging year for everyone, we’re over the moon to have won the Corporate Social Responsibility Award in the Buckinghamshire Business Awards, which shines a light on the work we do in the community and with young people in particular.  

And why do we do it? We do it because we believe it’s the right thing to do. No matter how tough the times, putting something back is not a luxury. It should be a vital part of any business’s responsibility because it provides economic, social and environmental benefits for everyone – from clients and employees to the wider community, particularly local charities and young people.  

It’s also a heartfelt commitment that goes right back to the very early days of the business. When our managing director, David Hall, was 17, he did a work-experience placement in IT that changed his outlook, aspirations and ultimately his life. “Being able to benefit from hands-on learning within the industry was extremely powerful,” he says, “so to now be able to help the next generation of young businessmen and women fills me with immense pride.” 

This fantastic award follows on from our Silver Corporate Social Responsibility Accreditation in September 2020, for which we had to evidence our commitment to the benchmark four pillars of environment, community, workplace and philanthropy. We were also voted Small Employer of the Year 2019 by the Careers and Enterprise Company.  

Here’s a quick look at what our CSR ethos includes… 

The new Cloudy Foundation

In January 2021, we established Cloudy Foundation, a new charity that links together many of the initiatives we’ve had in place for years. Our partners include Microsoft Education, Buckinghamshire Skills Hub, the Careers & Enterprise Company, CSR-Accredited and Study Higher. We’re all on board to help young people improve their life chances by engaging them on exciting digital tech projects that are socially useful and positively impact their communities. 

Find out more about the Cloudy Foundation here. 

Donate2Educate campaign

We decided to mark the Foundation’s launch in January with a new project, Donate2Educate. Conscious of the difficulties faced by school children who were at that point “working from home”, trying to keep up with remote lessons without access to a laptop, desktop computer or even a tablet, we put out a call to collect spare computers from businesses and families in the north Buckinghamshire area. 

Each one was factory-wiped and restored to perfect working order, then distributed via our partners at Bourton Meadow Academy in Buckingham and the young people’s charity, Transitions UK, to students in need. To date, we’ve been able to pass on 89 computers, and it has made a huge difference. As one local parent, Daniel Pegram, explains: “The team at CloudyIT have helped by providing a laptop for my son to do his schoolwork on. What fantastic people to do such a thing. I’m so grateful to them for supporting the local community.”   

With over one million children suffering digital exclusion in the UK, we are determined to carry on doing our bit to help. If you have spare computers or tablets, find out how you can donate them here.  

Cloudy’s Tech Labs and Enterprise Academy

Through our Tech Labs and our Enterprise Academy, young people get the opportunity to work on digital projects that help businesses, councils and the wider community. They’re an excellent way for students to explore and develop their technical aptitude and creativity and build up those all-important “soft” skills so vital in the workplace, including good communication and teamwork skills. And the end goal? To open up young people’s horizons to exciting new learning and employment opportunities. 

The Tech Lab programme runs online in schools and colleges. It’s connected to our Challenge Cloudy initiative – where an organisation such as a local council sponsors the students to find a digital solution to a real-world business problem. Tech Lab participants can also graduate into the Cloudy Enterprise Academy, a community hub for young people’s self-directed learning. It’s a supportive place for them to share ideas, be mentored by alumni peers and advisors from the business and educational worlds, and take up opportunities to work on exciting business projects and educational challenges. 

Our first Academy student was Aaran Chauhan, who took some time out in his summer holidays when he was 15 to create an app, with our guidance, for Campbell Park Parish Council. This enabled members of the public to report any park issues, turning this into a task for the landscaping team to take action on.  

 

Seeing (and saving) the wood and the trees

Great IT support doesn’t grow on trees, but it can help trees – and people – grow. Part of our commitment to the wider community includes the environment, and much of that is intrinsic in what we enable you to do. For example, moving your organisation’s IT infrastructure to the cloud empowers you to adopt more eco-friendly working practices – including ditching all those photocopied meeting agenda packs and saving a small forest of paper in the process. We even use biodegradable peanut packing when we’re shipping kit out to you – and yes, it is literally peanuts, but every little bit helps. 

 

We’ve also teamed up with Sustainably Run, a social enterprise that offsets carbon emissions and helps some of the world’s most impoverished communities by planting trees to create renewable forests. For every client who joins our modernisation programme, we’ll have a tree planted in your name – officially offsetting one tonne of CO2 – and send you a certificate of proof. We’ve had over 100 trees planted to date, and we’re now upping the ante by committing to planting more for every event we run (see below).  

Free information summits

We’re always keen to support our clients and keep you up to date with the latest information, trends and tech to make your lives as stress-free and productive as possible. A big part of this is our year-round programme of virtual summits and mini summits, free for all attendees. Recent events include Web Accessibility, Meeting & Document Management, and Cyber Security, which you can catch up on here. 

Coming up, we’ve got a summit on 29 June exploring Cloud Productivity & Finance for councils and law firms, then on 29 July and 26 August we’ll be hosting one-hour mini summits to bring you a guide to broadcasting council meetings, and how to build the modern agenda pack, respectively. And if you want to find out more about how corporate social responsibility is shaping up to be the new normal, don’t miss our special summit on this very subject on 28 October. We’re being joined by a panel of leading industry experts exploring how social responsibility is creating a new legislative and ethical landscape, and how this impacts councils, charities, legal firms and other businesses.  

Reserve your free place on any of our summits here. 

Here’s how you can help

As corporate partners to Cloudy Foundation, we are dedicated to supporting the charity to create unique technology-led opportunities for young people.  

We encourage our business partners to challenge Cloudy to come up with a digital solution to a business problem that can be fed into a Tech Lab or Enterprise Academy as a sponsored project, and we support colleagues and people from trusted organisations to volunteer their time and expertise to coach and mentor these young people as part of the experience.  

Here’s how you can get involved and make a difference! 

If you’re interested in partnering with us on our socially responsible work, want to sponsor a Challenge Cloudy app, know a young person interested in learning practical tech and interpersonal skills for the modern workplace, or are able to volunteer to help them, then please let us know at: https://cloudyfoundation.co.uk/register.  

 

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10 ways Microsoft Teams is making meetings easier to manage for council officers

Lockdown started almost 12 months to the day, thrusting councils into a brave new world of online meetings. While many initially used Zoom, increasing numbers are now finding Teams is the best choice – not just for the mechanics of hosting effective meetings, but also for everything that supports them. It’s cost-effective too, as it’s bundled in with your Microsoft 365 subscription. 

So how can Teams make life easier for you as a council officer?  

Say hello to… 

 

1. A one-stop shop  

Zoom’s simple structure may make it superficially user-friendly, but it offers little more than a hosting and recording facility – which is only scratching the surface of what a successful council meeting involves. With Teams, you get a single B2B platform that manages both the room and everything behind it – from communications and calendars, file share and storage, to data security and support.  

2. Accessibility for everyone 

Making online meetings accessible can be challenging, but Teams has some handy tools to help. Options include private and public Q&A functions, live captioning and compatibility with other assisted technologies such as screen readers. Meetings for up to 1000 participants can be live-streamed and, despite the persistent myth, visitors don’t need the Teams app to attend – just an invite with a guest link.  

3. Internet-free meeting access 

It’s happened to us all, and it’s nothing to be ashamed of – your face frozen on screen in a rictus grin while your internet connection decides to enjoy some downtime. With Teams, you don’t have to take this lying down. Just switch to your mobile phone and jump back in as an audio participant.  

4. More security than Fort Knox 

The last thing you need is documents going astray or hackers getting into your system. Teams is built on Office 365’s enterprise-grade cloud, so it has a solid gold array of security features at its disposal, including two-factor authentication and encryption of data while it’s at rest or being transferred.  

5. Seamless communication  

Teams brings together Office apps such as Outlook and PowerPoint, along with valuable third-party tools like SharePoint, Trello and Twitter. If you just want to send a quick message, the WhatsApp-style chat and instant messaging features are super-handy – and because you’re staying within the Teams world, you get an easily accessible record of your conversation, saving time and creating clarity. 

6. Better engagement 

By making collaboration so much easier, Teams can help increase productivity, improve workflow and keep everyone more engaged – which is vital for boosting meeting attendance. We’re a social species, so the more effectively we keep in touch, generally the happier we’ll be.  

And wave goodbye to… 

 

7. Spending days pouring over a hot photocopier 

No more running off hundreds of pages of agenda and notes, posting them out to attendees, only to realise they need updating. Clerks (and trees) can breathe a sigh of relief, as documents can be shared online instead and instantly amended or worked on live. You can also add different levels of security, so only the right eyes get to see sensitive data.  

8. Losing work between devices 

Teams automatically saves files to the cloud, so anyone with the necessary permissions can access them from all of their devices – desktop, laptop, tablet or smartphone. No more logging in to discover the data you need is stranded in another computer… 

9. The sound of the crowd 

Who wants to minimise their risks of Handforth Parish Council-style “audience participation”, where members of the public zoom-bombed their February meeting? There’s a place for fancy dress and the Benny Hill theme tune. Your live council meeting is not it. Teams gives you the control tools to deal with disruptions quickly, before you’ve become an internet meme. 

10. Dodgy filters and internet infamy 

As befits a system designed for professional use, there are no “amusing” filters in Teams. After all, who wants to share the fate of Rod Ponton? The now world-famous Texan attorney appeared in front of a bemused virtual courtroom, in the guise of a white kitten, plaintively protesting “I’m not a cat”, while his assistant desperately tried to alter the settings and restore his dignity. Some things have a cost. Others – like a feline-filter-free working environment – are priceless. 

****** 

With the May elections looming, there’s no better time to explore your meeting strategy. Find out more at our free online Meeting & Document Management Summit, supported by NALC, on 30 March from 9.45am – 2pm. 

We’ll show how to use Teams to streamline and simplify your communications, create the agenda, promote accessibility and automate time-consuming tasks such as filing and transcription.  

Register here to reserve your place and receive exclusive event offers – including free Microsoft Office 365 training for new councillors and 15% off licensing for new CloudyIT customers, available for a limited time only.  

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Brexit and GDPR – what you need to know

Most organisations work with Personal Data in one form or another and will have their Privacy Policy and Notices in place. Many of these are likely to refer to ‘EU GDPR’, this will need to be amended to ‘UK GDPR’

Cloudy Foundation

Donate 2 Educate

Donate 2 Educate – Help us to support the digital education needs of families in Buckinghamshire by donating working laptops and PCs to them.