To provide an interactive, useful and reliable browsing experience, we use third party suppliers who may set small files known as cookies. These place small amounts of information on your device, for example, your computer or mobile phone. They cannot be used to identify you personally.
Information on these files is used to improve your browsing experience through, for example:
- measuring how people share our content so we can focus on areas of most interest
- analysing anonymised data to help us understand how people interact with our site so we can continually improve the user experience
You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them. You can also learn how to remove cookies set on your device.
You can read about the third party cookie information that CloudyIT uses in the below table. For further information on each cookie, please read the provided privacy policies of each third part supplier.
Cookies deployed by our website:
- ensure that functionality operates as intended
- remember your choices and preferences during and between visits
- allow you to share pages via popular social media networks including Facebook and Twitter
- allow you to interact with our website by leaving comments or opinions
- post enquiries via online forms
- track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website
Cookies are not deployed to:
- collect any personal identifiable information (without your express permission)
- collect any sensitive information (without your express permission)
- pass data to advertising networks
- pass personally identifiable data to third parties
- pay sales commissions
Your consent for cookie deployment by our website
Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.
Cookies used by our website
Analytical Tracking
Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
Chat
Our website visitors can choose to contact us via a Chat function on our website. We use the tawk.to widget to manage this connection, which uses several types of cookie to help us communicate effectively by direct message, remember your preferences, and involving temporary storage of data. Session cookies don’t contain any personal data. While it’s possible to block all cookies in your browser, some features in tawk.to will only function correctly with cookies. If we have enabled a consent form for the chat widget, then no cookie will be added until the visitor submits the consent form. If no consent form is enabled, the cookie will be stored without consent.
Cookie Consent Check
Upon your first visit to our website, you will notice a subtle banner on the page alerting you to the fact that cookies are being placed onto your computer by our website. In order for our website to remember your choice of opting-in, we store a cookie which expires after the set amount of days below (see table).
Social Network Sharing
We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, LinkedIn, Twitter, and YouTube. In order to make ‘Social Sharing’ accessible, our website utilises widgets provided directly from the Social Networks. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
WordPress
Our website is built on the popular open-source Content Management System framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.
Note: Our website uses the AccessiBe widget to provide an interface that is a session-based design and adjustment tool to make accessibility modifications based on a user’s individual needs. No personal data is collected, and data privacy compliance is not affected. As no data needs to be read on the server-side, AccessiBe uses localStorage without utilising cookies. See AccessiBe’s Privacy Policy for more information.
Actual cookies deployed
Below is a table of information which lists all cookies deployed and used on our website.
PROVIDER | NAME | PURPOSE | MORE INFO |
(Tawk) Chat | tawk_uuid_* twk_idm_key twk_token_* tawk_uuid_propertyId TawkConnectionTime token $navigator.locks-requestQueueMap $navigator.locks-clientIds $navigator.locks-heldLockSet PreviousNav | These cookies track unique visitors to our website for us to manage our chat functionality. The property id cookie does not store your personal details but can help our website to remember your preferences so that you have a more personalised experience. Our chat widget also manages requests to load the widget simultaneously. After you log out or close the browser, session storage and cookie data are automatically deleted. | |
Cookie Yes Consent | cookielawinfo-checbox-analytics cookielawinfo-checbox-functional cookielawinfo-checbox-others cookielawinfo-checkbox-necessary cookielawinfo-checkbox-performance viewed_cookie_policy | Thes cookies are set by our website once you have seen and acknowledged which cookies you would like to allow on our Cookie banner. One “Necessary” cookie is essential for the website to function properly. The other cookies noted here ensure basic functionalities and security features of the website, anonymously. All cookies will expire and automatically delete after 11 months. | |
Google Analytics | _utma | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. These cookies collect information anonymously. These include the number of visitors to the site, where visitors have come to the site from and the pages they visited. | |
Microsoft Dynamics forms | MS0 AADAuth.forms AADAuthCode.forms AADSID.forms AADState.forms | These cookies store the session identification information when you complete an online form that is connected to our Microsoft contact relationship management system. The cookies expire after 90 days. | |
WordPress | wordpress_test_cookie wordpress_ wordpress_logged_in comment_author comment_author_email comment_author_url | These cookies are created if and when you log into WordPress either as an administrator or contributor to the website. If you choose to submit a discussion/comment to our website, you will be asked to provide certain information about yourself including your name, email and website address. |
How to disable cookies
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.
If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – https://en.wikipedia.org/wiki/Spyware.
You call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.
For more information about cookies and how to control them, visit the ICO website – https://ico.org.uk/for-the-public/online/cookies/
