Our Approach: Supporting Councils with Three Pillars
We know that digital transformation isn’t just about implementing new tools—it’s about ensuring councils have the knowledge, confidence, and support to use them effectively.
That’s why we focus on three core areas:Â
Partnership
We work closely with councils to identify digital leaders who can drive positive change within their organisations and across the sector.
Training & Professional Development
Through our Professional Development Hub, we provide online learning, interactive webinars, and hands-on training events to ensure staff and members can fully utilise digital tools.
Innovation
Our solutions, including GovSuite, Microsoft 365 for Councils, and hybrid meeting tools, are designed to enhance efficiency, security , and collaboration.
Whether you’re looking to strengthen cybersecurity, streamline council meetings, or improve your digital skills, CloudyIT is here to help.
David Hall
Founder & Managing Director
Neal Pallett
Finance Director
Charlie Parker
Operations Managing Director
Steve Walker
Head of Government Services
Digital Sector Champion
Steve is both a Councillor and Chair of Waddesdon Parish Council and is one of our Digital Sector Champions.
Tina Cunnell
Local Government Training & events specialist
Digital Sector Champion
Tina is a Town Clerk and is one of our Digital Sector Champions.
Lewis Anderson
Finance & Council Solutions Specialist
Digital Sector Champion
Lewis is an experienced parish and town council clerk & RFO, and trainer who also leads the development and delivery of council-focused software & solutions.
Steve Walker
Head of Government Services
Digital Sector Champion
Steve is both a Councillor and Chair of Waddesdon Parish Council and is one of our Digital Sector Champions.
Tina Cunnell
Local Government Training & events specialist
Digital Sector Champion
Tina is a Town Clerk and is one of our Digital Sector Champions.
Jonathan Smith
GovFinance & Digital Platforms Manager
Digital Sector Champion
Jonathan is a Councillor for Stotfold Town Council and is one of our Digital Sector Champions.
Ryan Jones
Head of AV & Media Production
Martyn Boyle
Security & Incident Response Manager
Dan Beecher
Client Relationship & Success Manager
Thomas See
Applications Developer - Microsoft Power Platform Specialist
Matthew Turnbull
Power Platform & AI Solutions Specialist (Local Government)
Rim El Badaoui
AI Solutions Developer
Katie Court
Application & Website Designer
Dylan Brown
Microsoft 365 Migrations Engineer
Sam Mccarthy
Sales Administrator
Steve Bell
Service Desk Manager
Shaun Johnson
Senior Technical Consultant
Ash Johnston
Service Desk Engineer
Fin Hardisty
Service Desk Engineer
Jake Bloomfield
Junior Security Analyst
Dan Sharpe
Service Desk Engineer
Andy Thompson
Service Desk Engineer
Darcey Cunnell
Customer Service Coordinator
Susan Austin
Head of Digital Skills Training
Katherine Brown
Digital Training & Engagement Officer (Welsh)
Ken Park
Local Government Finance Specialist
Bhavesh Gadhvi
Local Government Finance Specialist
Arvydas Milasius
Local Government Finance Specialist
David Hall
Founder and Managing Director
My passions for technology, event management and charitable causes inform the Cloudy company strategy to deliver initiatives like the CloudyIT council modernisation programme and cloud-focused delivery of IT services. I enjoy working with our customers, particularly to innovate new ideas, and in bringing together our work with the public, private and education sectors to support young people into the IT industry.
Microsoft Teams, because I’ve seen the way it can transform a business (a council and even a school) by providing one central place for its users to communicate and collaborate through chat, video meetings, file storage and integrating with other useful MS apps.Â
Neal Pallett
Finance Director
I work with David to steer the company and take responsibility for ensuring our group of companies are ticking over as they should operationally. My role is a mixture of support, accounts, quotes, orders, and general business operations so no day is every the same.Â
Planner, because it helps me to organise all aspects of my work. Having the app on my phone proves a great way for me to keep things up to date whilst on the move too.Â
Charlie Parker
Operations Director
As a Microsoft 365 specialist, I am heavily involved in all our council clients’ migrations and the full suite of Cloudy Training Academy services we offer.Â
Teams, because it’s used in every part of my everyday working life.Â
Jonathan Smith
GovFinance & Digital Platforms Manager.
Jonathan is also a Councillor Stotfold Town Council and is one of out Digital Sector Champions
I work in partnership with CloudyIT on the Gov-Finance services. With over 20 years in the IT industry, I am a seasoned Business Advisor focused on optimising IT investments and guiding digital transformations.Â
Steve Walker
Head of Government Services
Steve is also a Councillor and Chair of Waddesdon Parish Council and is one of our Digital Sector Champions.
Managing the dedicated team and the resources to deliver our Cloudy Council Suite of bespoke applications. With over 25years in both public and private sectors, Steve has experience in management consultation,team building, professional development, and LTV project implementation.Â
I like Planner because it helps me stay organised, and I can see the progress on tasks from other people in my team too. Â
Tina Cunnell
Local Government Training & events specialist
Tina is a Town Clark (more info)Â and is one of our Digital Sector Champions
My Role within Cloudy is to develop positive relationships with our local government sector community. Working alongside Steve Walker I deliver Decisions training for officers and members. I am the point of contact for all events, so manage the attendance at County Association and SLCC branch and national events, booking the team in as exhibitors, speakers and demonstrators. I am a town clerk and so talk regularly to other clerks and councils in that role, which facilitates CloudyIT developing solutions to emerging needs.Â
My favourite app is planner as I am a prolific list writer, and planner helps me manage my work schedules very efficiently.Â
SENIOR LEADERSHIP TEAM
Steve Bell
Service Desk Manager
Working primarily on the helpdesk, I am here to help troubleshoot and problem solve any issues our clients may have.
My favourite Office365 Application is Word, I’m the type of person that enjoys the classics.
Martyn Boyle
Security & Incident Response Manager
I manage the day to day running of the all things Support related to ensure our customers are served as efficiently and effectively as possible by our Support Desk team.Â
Teams, has been a key part of our ability to deliver a consistent support experience to customers through lockdown by letting us all communicate as if we were still in the office together.Â
Ryan Jones
Head of AV & Media Production
My role at cloudy is to ensure our clients get the most from their systems, applications, and the services they have from Cloudy.
It is my passion to ensure that our clients receive the highest level of customer service and have continued customer satisfaction with all of the services we provide.
I am also project manager for our comms and AV departments and regularly get stuck in with our AV installs.
Offering a wealth of possibilities my favourite 365 app is MS Teams for the ease of use it offers for collaborating, conferencing and quick communication with colleagues.
ENGINEERS
Dan Sharpe
Service Desk Engineer
I work on the IT Support desk to help provide a high level of customer support to cloudy clients. My other roles involve building and repairing hardware.
Office 365 Admin, because It allows me to manage a 365 Tenant with ease.Â
Ash Johnston
Service Desk Engineer
I work on the support team to ensure our customers and clients receive the best possible service.
Fin Hardisty
Service Desk Engineer
I work on support customers to resolve their queries and help in the creation of apps using Microsoft PowerApps and BI. Recently I have joined the AV team as a qualified Shure engineer
PowerApps, because not many people know how to use it as it can be quite tricky to get used to, but is a lot of fun when you get the hang of it.
Andy Thompson
Service Desk Engineer
I work on the support team to ensure our customers and clients receive the best possible service.
Microsoft teams, I like how simplified it is to get in contact with customers and colleagues quickly all in one application.
Dylan Brown
Microsoft 365 Migration Engineer
I assist co-workers with modernisation webinars and create guides to help customers develop more of an understanding of different Office 365 Applications.Â
My favourite Office365 Application is Microsoft Teams as it incorporates many different apps into one.Â
Liam Tomlinson
Junior Support Engineer
I work on the support team to ensure our customers and clients receive the best possible service.
Microsoft teams, I like how simplified it is to get in contact with customers and colleagues quickly all in one application.
BUSINESS DEVELOPMENT & TRAINING
Sam McCarthy
Sales Administrator
My Job role is to help and be along side David in helping to give the best customer service and interact with the customers and leave them happy with everything from start to finish whether that’s David passing them onto me or me from the very start. I enjoy seeing the process and how quick it can all happen!
My favourite 365 app is Microsoft teams as there are so many avenues to using it and it’s the most sociableÂ
Wesley Dowding
Microsoft 365 Training Specilist
With over 25 years experience in the IT sector and training, my role at Cloudy is to manage the training and development department. I will be providing our clients with the knowledge needed to move forward confidently with any new or existing hardware and software they use, this includes over the phone support as well as booked training sessions.
 Teams, because it’s ethos is collaboration and communication. Keeps things simple and intuitive but at the same time powerful.
Tina Cunnell
Local Government Training & events specialist
My Role within Cloudy is to develop positive relationships with our local government sector community. Working alongside Steve Walker I deliver Decisions training for officers and members. I am the point of contact for all events, so manage the attendance at County Association and SLCC branch and national events, booking the team in as exhibitors, speakers and demonstrators. I am a town clerk and so talk regularly to other clerks and councils in that role, which facilitates CloudyIT developing solutions to emerging needs.Â
My favourite app is planner as I am a prolific list writer, and planner helps me manage my work schedules very efficiently.Â
APP DEVELOPMENT
Jonathan Smith
GovFinance & Digital Platforms Manager.
Jonathan is also a Councillor Stotfold Town Council and is one of out Digital Sector Champions
I work in partnership with CloudyIT on the Gov-Finance services. With over 20 years in the IT industry, I am a seasoned Business Advisor focused on optimising IT investments and guiding digital transformations.Â
Steve Walker
Head of Government Services
Steve is also a Councillor and Chair of Waddesdon Parish Council and is one of our Digital Sector Champions.
Managing the dedicated team and the resources to deliver our Cloudy Council Suite of bespoke applications. With over 25years in both public and private sectors, Steve has experience in management consultation,team building, professional development, and LTV project implementation.Â
I like Planner because it helps me stay organised, and I can see the progress on tasks from other people in my team too. Â
Tina Cunnell
Local Government Training & events specialist
Tina is a Town Clark (more info)Â and is one of our Digital Sector Champions
My Role within Cloudy is to develop positive relationships with our local government sector community. Working alongside Steve Walker I deliver Decisions training for officers and members. I am the point of contact for all events, so manage the attendance at County Association and SLCC branch and national events, booking the team in as exhibitors, speakers and demonstrators. I am a town clerk and so talk regularly to other clerks and councils in that role, which facilitates CloudyIT developing solutions to emerging needs.Â
My favourite app is planner as I am a prolific list writer, and planner helps me manage my work schedules very efficiently.Â
Jonathan Smith
GovFinance & Digital Platforms Manager
I work in partnership with CloudyIT on the Gov-Finance services. With over 20 years in the IT industry, I am a seasoned Business Advisor focused on optimising IT investments and guiding digital transformations.Â
Steve Walker
Head of Government Services
Managing the dedicated team and the resources to deliver our Cloudy Council Suite of bespoke applications. With over 25years in both public and private sectors, Steve has experience in management consultation,team building, professional development, and LTV project implementation.Â
I like Planner because it helps me stay organised, and I can see the progress on tasks from other people in my team too. Â
Thomas SeeÂ
Application Developer – Microsoft Power Platform Specialist
As an App Development Engineer at Cloudy IT, my role is to assist Rim and Steve in the development of our apps by deploying the apps to our customer tenants to debugging and maintaining the apps to meet our standards.
My favourite Microsoft 365 app is Power Automate as it allows me to link all other 365 apps together and automate time consuming processes.
Rim El Badaoui
App Development Engineer
As a software engineer, my primary role at Cloudyit is to create apps using the Microsoft 365 platform as well as developing Progressive web apps.
I also help the cloudy foundation students improve their technical skills.
My favourite Microsoft 365 app is Power automate because it allows linking all the great apps together
Katie Court
Application & Website Developer
My Primary role is a Digital Solutions Specialist at Cloudy IT, both working to support the App Development Team to create and improve our new APP, and to help maintain and update the Cloudy IT website. I also act as the Liaison Officer with Cloudy Foundation.
I have a specialist interest in promoting a fairer, more inclusive workplace, and embracing the new opportunities that remote working offers to be disabled people. With much Experienced at supporting disabled people gain work experience to enter the workplace.
My favourite Microsoft 365 app is the power platform, it’s something I have a keen interest in and I’m working hard to learn all areas of.
Matthew Turnbull
Power Platform & AI Solutions Specialist (Local Government)
