Microsoft 365 – Unlocking the Mystery

Overview:

This beginner-friendly session introduces the core Microsoft 365 apps councils use every day, helping delegates understand the basics, feel less overwhelmed, and build confidence in a new digital workspace. It also includes a very simple introduction to Copilot, showing where it appears in Microsoft 365, what it can help with, and how to use it safely for everyday tasks without assuming any prior AI knowledge.

Key Topics:

• WHY, WHAT and HOW Microsoft 365? 
• Introduction to core Microsoft 365 applications 
• Accessing your M365 account and exploring the new AI dashboard 
• Very basic introduction to Copilot: where to find it, what it can help with, and how to ask simple questions safely 
• Collaborating and sharing with OneDrive and Team files

These practical scenarios show how the skills from this session apply to everyday Microsoft 365 tasks and common council workflows. 

Scenarios:

1. A new councillor or officer needs a simple introduction to the core Microsoft 365 apps used across the council. 

2. A delegate needs help signing in, accessing their Microsoft 365 account, and understanding the newer AI and app dashboard experience. 

3. A beginner wants to know where Copilot appears in Microsoft 365 and how to ask a simple question, such as finding a file, summarising information, or drafting a short message. 

4. Staff want to understand how OneDrive and Teams files support sharing and collaboration without relying on email attachments. 

Who Should Attend:

Ideal for beginners who want to build confidence with Microsoft 365 from the ground up. This session is especially helpful for those who are new to the platform, unsure where to start, or looking for a straightforward introduction without assuming prior knowledge.

Pricing:

• Free for CloudyIT customers using a training credit 

• £65 for non-CloudyIT customers (read T&Cs) 

Continue Your Digital Learning Journey:

Take the next step with SharePoint Essentials for Smarter File Management to build confidence in storing, finding, and sharing files across Microsoft 365. 

Keep Building Your Digital Confidence:

• Try the Microsoft 365 Digital Skills Audit Tool
• Join an AI in Local Government Members’ Day
• Come along to a DisGovery Day in person