Meet Your Digital Skills Team

Unlock the full value of your existing IT systems with free training and support from CloudyIT

MEET THE DIGITAL SKILLS TRAINERS

EDUCATION & TRAINING FOR LOCAL GOVERNMENT

Digital Skills Training with CloudyIT

At CloudyIT, we help councils get more from the systems they already use—maximising value, improving efficiency, and avoiding unnecessary costs. 

That’s why our Digital Skills Team exists: to support your council in using Microsoft 365 and other tools more effectively, solving common frustrations, and building long-term digital confidence. Whether it's improving file management, making meetings run more smoothly, or exploring underused features, we’re here to help you work smarter with the tech you already have. 

CloudyIT has developed a short questionnaire to assess your council staff's everyday confidence when using Outlook, Teams, SharePoint, and Excel,  to reveal strengths, productivity barriers, and priority areas for developing digital skills.

TAKE THE ASSESSMENT

EDUCATING LOCAL GOVERNMENT

Training Options to Suit Every Council

Our Digital Skills Team is part of CloudyIT’s broader training offer, designed to deliver accessible, high-impact learning for councils of all sizes:

Online Training

Interactive sessions designed to enhance digital governance and boost council efficiency.

Live weekly webinars and digital drop-ins, free to CloudyIT clients. Non-clients are welcome to attend for a small fee.

EXPLORE UPCOMING WEBINARS

Professional Development & ELearning Hub

Practical, focused training to meet compliance standards and drive innovation.

On-demand access to compliance training, tool-specific tutorials, and upskilling content for all levels.

 

VISIT THE PROFESSIONAL dEVELOPMENT HUB

In-Person Training Days 

Hands-on training, expert-led sessions, and networking opportunities for councils across the UK.

Join our digital skills trainers for a strategic training approach that embeds lasting digital confidence and best practice, tailored for your council. Delivered through a flexible blend of in-person and online sessions.

DisGovery Days

Our DisGovery Days designed exclusively for CloudyIT clients.

Join fellow council clerks, finance officers, and digital champions for a day of insights, networking, and hands-on learning to supercharge your digital governance and financial management capabilities.

 

Find out about Discovery Days

COUNCIL TRAINING PACKAGES

Build Digital Confidence with Microsoft 365

We help town and parish councils across the UK get the most from Microsoft 365.

Whether you're running paperless meetings, collaborating across departments, or simply helping your team feel more confident with digital tools. Designed for councils ready to embed long-term change.

This programme builds confidence across your team over time -  with structured sessions, ongoing access to resources, and dedicated support.

Jump-In Sessions
Targeted Online Training
ÂŁ195
Short, focused 1-hour sessions ideal for quick wins or tackling specific tools like Teams, Outlook, OneDrive, or SharePoint

  • Live online delivery

  • Great for individuals or small teams

  • Book one-off or as part of a series

Essentials Workshops
Tailored Training
ÂŁ295
Hands-on, 2-hour session designed around your council’s day-to-day use of Microsoft 365 - Ideal for councils seeking practical, actionable training relevant to their council's structure.

  • Delivered online or in person

  • For officers, members, or both

  • Book as needed or as part of a wider plan

Digital Skills Programme
Structured 3-Month Plan
From ÂŁ1,500
A strategic training approach to embed lasting digital confidence and best practice across your council. Ideal for councils seeking practical, structured training tailored to their setup.

  • Mix of in-person and online sessions

  • Officer and member training delivered in phases

  • Includes 12-month access to Cloudy eLearning & drop-ins

  • Flexible scheduling around meetings and operations

Meet Our Trainers

Susan Austin

Susan Austin

Learning & Digital Skills Lead

Susan leads CloudyIT’s Meet the Trainer service, helping councils pinpoint training needs and match them with the right learning resources.

Previously with, Milton Keynes Council, she’s a qualified instructional designer with deep expertise across:

  - Microsoft 365: SharePoint Online, Outlook, Word, Excel, PowerPoint

  - Collaboration tools: Teams, OneNote, Loop, Forms, Bookings, Lists, Stream, To Do Susan’s approach is practical and supportive—focused on reducing confusion, solving common issues, and ensuring councils get full value from their digital tools.

Whether it’s a training need, a user error, or a quick fix, Susan can help you figure it out - and point you to the right next step.



A photo of Rebecca Oburotha our Digital Skills & Power Platform Specialist

Rebecca Oburotha

Digital Skills & Solutions Lead

Rebecca is passionate about helping organisations and individuals build confidence with modern technology and adopt new digital ways of working. With a strong background in digital advocacy, training, and low-code solutions, she has earned multiple Microsoft certifications, including. Microsoft Certified: Azure Fundamentals, and is an active contributor within the Microsoft Power Platform community.

Rebecca is also involved in the UK AI User Group community at Bletchley Park, where technology professionals come together to explore how artificial intelligence and modern platforms are shaping the future of work and digital services.

At CloudyIT, Rebecca leads digital skills programmes that help organisations get the most from Microsoft 365 and emerging technologies. Through practical training, guidance, and hands-on support, she helps teams adopt new platforms with confidence, streamline processes, and build the digital capability needed to deliver modern services.

Matthew Turnbull

Matthew Turnbull

Digital Adoption Consultant

Matthew leads our Digital Ambassadors Scheme, supporting staff who champion digital skills and smarter working in their councils.

He brings hands-on knowledge from his work with Dorset Council, helping teams use:

  - Microsoft 365 and workflow tools

  - Automation and AI features

  - Practical strategies for digital transformation

Matthew is passionate about helping councils get more from their existing tools, reducing reliance on new purchases by unlocking untapped potential.

Start your journey as a Digital Ambassador and build internal confidence and capability.



Amanda Dickinson

Amanda Dickinson

Digital Skills & Training Consultant

Amanda brings over 20 years of expertise to Cloudy IT. As Democratic Services Team Leader at Boston Borough Council and an experienced trainer, she has supported councils nationwide with governance, committee management, and member support.

She previously delivered Modern.Gov training across the UK and now runs her own consultancy, offering tailored training and governance advice.

Passionate about building confidence in democratic processes, Amanda is especially skilled at delivering engaging virtual training.

Amandas political awareness, clear communication, and strong stakeholder skills make her a trusted voice in democratic services - and a valuable part of Cloudy IT’s mission to support innovation and professional development.

Amanda Dickinson

Amanda Dickinson

Digital Skills & Training Consultant

Amanda brings over 20 years of expertise to Cloudy IT. As Democratic Services Team Leader at Boston Borough Council and an experienced trainer, she has supported councils nationwide with governance, committee management, and member support.

She previously delivered Modern.Gov training across the UK and now runs her own consultancy, offering tailored training and governance advice.

Passionate about building confidence in democratic processes, Amanda is especially skilled at delivering engaging virtual training.

Amandas political awareness, clear communication, and strong stakeholder skills make her a trusted voice in democratic services - and a valuable part of Cloudy IT’s mission to support innovation and professional development.

Katherine Brown

Katherine Brown

Digital Training & Engagement Officer (Welsh)

Katherine leads our Welsh-language digital skills training, delivering monthly sessions tailored to clerks and council staff across Wales. She also supports wider engagement by promoting our training programme and contributing to sector forums and blogs.

Currently North Wales Development Officer for One Voice Wales, Katherine brings decades of hands-on experience in local government and community engagement. She’s a passionate advocate for digital inclusion and a familiar face across the clerk and council network in Wales.

Bilingual in Welsh and English, Katherine’s sessions are practical, welcoming, and rooted in the real challenges councils face - whether it’s confidence with digital tools or finding the right support.

From boosting skills to building momentum, Katherine helps clerks feel more capable and connected in the digital space.

Not Sure Which Option Fits?

We’ll help you build the right training approach  - tailored to your team, tools, and timeline.  

đź“… Book a free, no-pressure session with Susan, Matthew, or Katherine and start making your technology work better for you.

BOOK FREE SESSION NOW

Contact us or attend one of our webinars for more information.

NEXT STEPS

Enquire About a Training Session with Susan Austin

Expert-led digital skills training tailored to your council

Susan Austin, our Learning & Digital Skills Lead, delivers high-impact training on Microsoft 365 tools - helping your team work more efficiently and get the most from the systems you already use.Â