11 Sep

Job Vacancy – Senior Support Desk Engineer

cloudycms

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CLOUDYIT LTD – Buckingham MK18

£20,000 – £25,000 a year

CloudyIT are seeking to recruit a Senior Support Desk engineer to join an existing small team of engineers based in Buckingham. We are looking for a hardworking team-player who is happy to take on new challenges supporting a variety of clients. The role will be based within our main office from 8am-4.30pm Monday to Friday reporting to the Service Delivery Director. We anticipate scope for the role to develop into a Support Desk Manager role within 1 year.

Technical RequirementsThe ideal candidate must have a good working knowledge of:

  • Server 2012
  • Windows 10
  • DNS, DHCP, Active Directory, Group Policy, Exchange / Office 365, Hyper V, Veeam, VoIP phone systems, SiP, SharePoint
The Right PersonTo fulfil the role, we would ideally be looking for the following:

  • Good phone manner
  • Ability to offer remote support to clients
  • Multitasking
  • Problem solving / Trouble shooting
  • Full UK driving license (optional use of company car for support jobs)
  • Minimum 2 years’ experience in a similar role
About the CompanyCloudyIT forms part of CloudyGroup, a digital solutions agency offering IT support, creative design, web hosting and telecommunications. The Group plans to grow substantially over the next five years and we are looking for individuals to grow with the business. Additional training will be given as required. CloudyGroup utilise the industry leading ITSM platform for its service delivery and operate from a Tier 4 Data Centre. We work with clients spanning many industries in both the private and public sectors.

Job Type: Full-time
Required experience:

  • IT Support: 2 years

If you are interested, please send your resume to [email protected]