IT Support Services

IT Support Services in Milton Keynes,Aylesbury,Nothampton from Cloudy IT

IT Support Services in Milton Keynes

Cloudy IT offer flexible support solutions and through our 360 Support, organisations can ensure continuity of business when faced with the most challenging IT situations.

We have created three support solutions, giving businesses a truly encompassing blanket of protection whilst recognising that different companies have different support requirements.Each solution is designed to meet the many needs our clients have, whilst always ensuring we provide  continued uninterrupted support and at its most advanced, giving proactive support and hands on advice.

 

IT Support from Cloudy IT

Cloudy IT offer flexible support solutions and through our 360 Support, organisations can ensure continuity of business when faced with the most challenging IT situations.

We have created three support solutions, giving businesses a truly encompassing blanket of protection whilst recognising that different companies have different support requirements.Each solution is designed to meet the many needs our clients have, whilst always ensuring we provide  continued uninterrupted support and at its most advanced, giving proactive support and hands on advice.

IT Support Services in Nothampton

Remote Support

Designed for businesses who want all the advantages of our Total IT support package, who are based further a field or perhaps are working to a tighter budget. Businesses get all benefits from the Total IT Support Package, but any onsite work would be chargeable.

  • Unlimited remote monthly support for your business
  • 2 hour guaranteed response time
  • Flexible support options available to suit budgets and requirements
  • Manage and monitor your service requests online via our support portal
  • Proactive remote monitoring of all systems
  • Team of dedicated engineers with a broad skill set available
  • Agreed SLA’s so our support to you is clearly defined
  • Quarterly review of your IT and report of potential improvements
  • Reduced rate for onsite visits
  • Domain Health Check Monitoring

Total IT Support

The ultimate package, providing unlimited support for your business both remotely and onsite. Its like having your own IT support sitting right next to you.

  • Unlimited support for your business
  • 2 hour guaranteed response time
  • Flexible support options available to suit budgets and requirements
  • Manage and monitor your service requests online via our support portal
  • Site visits to perform health checks of all systems
  • Proactive remote monitoring of all systems
  • Team of dedicated engineers with a broad skill set available
  • Agreed SLA’s so our support to you is clearly defined
  • Quarterly review of your IT and a report of potential improvements
  • Fixed monthly amount making sure no hidden costs or surprises
  • Domain Health Check Monitoring
  • Domain security package

Pre Paid Support

Designed for smaller businesses, where a monthly support agreement may be unnecessary. PrePaid support protection gives you all the benefits of a monthly support agreement but without the contractual commitment.

  • Pre-purchased hours to support your business
  • Designed for businesses of 1 – 5 users
  • 2 hour guaranteed response time
  • Manage and monitor your service requests online via our support portal
  • Team of dedicated engineers with broad skill set available